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Sony Z1 Bluetooth Connection problems with Opel Navi 600

Hardy1980
Visitor

Sony Z1 Bluetooth Connection problems with Opel Navi 600

Hello together, 

i have a problem with my new Z1. 

I get a connection with my Bluetooth Navi 600 but i can´t see any incoming/outgoing Phonecalls, there are no telephone book entry´s....

First try: my entries are in the phone book on SIM card- no chance 

second try copy my entries to the telephone - no chance to see my entries in the car...

what can i do that these problems are gone....??? Sorry of my bad english....i´m a german men. 

thanks a lot

55 REPLIES 55
MUSHARAB
Contributor

First try with a different bluetooth device & if the problem persists  then try to reset or repair your Z1 using Sony PC Companion.

Click kudos.jpg If You Think I am Helpful . . . !!

Rickard
Master

When you try to access the contacts from the car you should get a question in the phone asking if you want to allow this or not.

The information i've found when searching different forums does however indicate that this doesn't work with Android 4.2 in your car. I find several reports of users saying that it works until you update the phone or tablet to Android 4.2. See https://code.google.com/p/android/issues/detail?id=40198 for example.

I recommend that you contact Opel to see which phones that are compatible with your car and if the car is supposed to support Android 4.2.

nalab1
Visitor

Rickard.

What you replied is utter rubbish... My Z1 (with 4.2.2) worked fine with my car audio - I could use the hands free facility with no problems.  Once sony updated the Z1 to 4.3 I couldnt use the hands free facility at all (although the phone and car audio pair sucessfully).  Therefore it is SONY that have completely screwed-up the Bluetooth stack in their 4.3 upgrade by, I think, removing some functionality

*** THIS IS TOTALLY UNACCEPTABLE ***

*** FIX IT IMMEDIATELY ***

Stevew
Visitor

Totally agree, my phone worked perfectly and since they updated it the car can't recognise the phone book and I can't accept calls or make calls . I can do a lot of miles in my car and now the phone is useless , Sony please sort out ASAP and update the programme., sorry not happy
Rickard
Master

I'll pass this on as feedback internally.

But i still recommend that you also contact Opel to check if your car system is supposed to work with phones using Android 4.2 and later. From the information i can find from Opel i can't see any phones with Android 4.3/4.4 listed as compatible. I found compatibility lists from Opel and different cars here: http://www.opel-australia.com.au/owners/FAQs0.html.

Looking at Google Nexus 4 with Android 4.2 it's listed as not compatible with both Opel Astra and Insignia while it works with Corsa so it looks like Opel doesn't support later Android versions.

Stevew
Visitor

Sorry to say but Vauxhall have nothing to do with this problem it's Sony, as explained before it was compatible and worked perfectly well until you upgraded the software, are you saying that it's not Sony,s problem and therefore my phone is not fit for purpose , if this is he case I want my money back . As it stands at the moment Sony have caused a health and safety issue . Why can't you sort the programming issue and re send out. If you can't I want my money back . Not happy
izzy63
Visitor

My Sony Xperia Z worked fine with my top of the range Kenwood head unit but my Z1 does not......spoke to a Kenwood Tech who just said that the Z1 was not listed as one of the compatible phones, not sure if Kenwood & indeed other manufacturers update the software on their equipment to take into account new technology & if they do how can we mere mortals update it to the sterios!!!?

At the end of the day it is just a minor inconvenience, annoying yes but hey! 

Topcat65
Visitor

My Volvo won't connect to my Z1 either, while it connected regularly and reliably with my old HTC Desire. Bluetooth is on, showing at the top of the screen, but it isn't brightly lit like the icons for NFC and Stamina, WIFI etc are, which are bright white. The Bluetooth icon is a dull grey, which makes me think it just aint working.

izzy63
Visitor

With my Kenwood its when a call is incoming & the Kenwood screen has the 'Green Phone Handset' that you press to accept the call....but it wont do anything when you press it, tried hooking up other family members phones & it works fine with them.........strange!!!!!!