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terfarr78
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a7r v and a1 - lightroom photoshop not working

just purchased both camera - and now found i cannot do any post editing in lightroom or photoshop 
is anyone else having this issue with either camera - i did contact adobe support to have 7 hours of stress with them just moving a mouse around my screen and doing nothing not even trying, and just leaving chat so had to keep starting again - two days later no further forward.

is there any easy-to-use software like photoshop and lightroom as i have just learnt how to use it and when i could found it easier to use and linked to my topaz - so would need something along those lines

thinking of returning cameras and down grading back to the a7r iv 

thanks for any help and direction teresa

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