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SteveJWC
Explorer

Lack of build quality on MDR-1000X

Hello all,

 

I bought my MDR-1000X in April, and have enjoyed using them, and I use them every day for at work in a busy office.

 

I'm not overly aggressive with them, and place them back in the case after every day of use, but the plastic by the earpiece has degraded on one side, and totally snapped on the other. My friends use Bose 35 headsets, and have had them for longer than me, and they do not appear to suffer the same fate. I was wondering if A - anyone else had experienced this? or B - is this covered under warranty? As far as I'm concerned, a product that was bought for £300 should be able to be used every day without essentially falling apart after 6 months!

 

Happy to attach photo's as evidence.

 

Thanks,

 

Steve

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