Stuck on starting up page

[liralph]

Reader stuck on starting up page for weeks!  Laptop not finding device.  Attempted reset with no success.  Any help gratefully received!

[carpetmojo]

Fully charged ?

Tried a hard reset as well as a soft reset ?

[tetrapackage]

I just got a new Sony Reader. How to do a hard reset?

[carpetmojo · Accepted solution]

It is in your on-line manual, but the below may be a bit easier to follow........

http://sony-prs-t1-ereader-review.com/article/reset-hard-reboot-factory.php

[courtesy scanman]

Remember you will lose all content, unlike the soft version, so make sure as much as you can is backed-up, or still in your downloads.

Good luck.