PJ200E

[amanda.]

Hi. I am having problems burning/copying footage after I have filmed it on my new camcorder. I put the SD card with recorded footage into my pc and played it via windows media which played fine. I then copied it to a USB stick and to a disc and tried to play them in my TV (TV has built in DVD and USB port). The footage played fine but no audio (volume). I rang the manufacturer of the TV as it is only 18 months old and they said I need to change the sound file format on my PC in order for the copies to play with audio sound in my TV. Help, I have no idea how to do this. I have gone into windows media but cannot see any options to change the sound file format. As soon as I put the SD card into my PC, it automatically opens on autoplay/windows media. The frustrating thing is that after I put the SD card back into camcorder, I can no longer watch it on the projector because 'no image' comes up although the footage is definitely still on the SD card. With several copies of the 'school play' to copy, I am panicking to say the least. The copies are copying fine on the pc but the audio will not play on the TV. When I put the copies back into the PC, they work fine. Help!

[Mick2011]

Hi Amanda

I noticed Simon replied to another thread which I thought was a duplicate at first, but I see you're asking a slightly different question here.

Is there any reason you elected to remove the SD card from the camera, rather than just connect the camera with the USB cable? This will normally launch Sony's PlayMemories Home software, which lets you edit and output your video to DVD quite easily. It will also properly 'marry' video and audio footage. As Simon suggested, you can use a number of video editors for this: Windows Movie Maker is a free download and does much the same job.

If you can view your video in Windows Media you should be able to import it into a video editor by navigating to the files on the SD card. The camera should still read and export the files to your PC if you return the card to it connect via USB; the projection facility may not be available because the card has been removed, but the files themselves should be exactly as they were.

Let us know how you get on.

Cheers

Mick

[amanda.]

Thanks for reply. The reason I took the SD card out of the camcorder was because the USB cable (on the camcordr) is extremely short and my USB port on PC is quite high up the tower. I wish now that i had connected it via this method instead of takind the SD card out and putting it right in PC. I took more footage on a different SD card and then connected it to the PC using the built in USB cable (propped up!) and copied it to a differebt USB stick. I then took the stick out and put it into the TV and again, no audio on the recorded device but it plays perfectly in the PC. I am really stuck on this and sadly, I have been roped into copying numerous discs of the school play for other people. Help! I can copy them to disc but there is no sound played unless it is played on a PC. I have tried various DVD players and TVs and all of them are the same, no audio yet they play fine on PC. I rang the helpline on one of our TVs (fairly new TV with built in USB port and DVD player) and the lady said that i need to change the sound file format on my PC nut I have no idea how to do this. Help!!

[Mick2011]

The important thing here is that you use some kind of video editing software to properly integrate video and audio into a format that will play on other devices. Plugging in via USB will often initiate this automatically, but you can do the same from an SD card reader plugged into your PC.

However if you simply copy over the 'raw' file to a USB stick you most likely won't have the file in a TV-friendly format, hence the lack of audio.

PlayMemories Home or Windows Movie Maker will both do the job.

Cheers

Mick