Bloggie Software instal issues

[owen_lloyd]

I bought a Bloggie Touch today and am trying to install the software.

It gets so far and appears to have installed and says starting, but then i get directed to a google chrome page that says

" google chrome could not connect to localhost:2468"

then nothing.

I've tried un-installing it and re-installing (both with and without an internet connection) but get the same error message everytime.

I'm using a Vaio with Vista.

Any thoughts are much appreciated.

Owen

[Orsino247]

I'm having similar problems on a Toshiba laptop running Windows 7. It seems to have loaded but nothing happens when I start the program up. I've tried re-installing but so far this hasn't helped.

[PennyBird]

Also just bought a Bloggie. Tried to load the software, and keep getting 'Bloggie Software has stopped working'. Have tried un-installing and re-installing, but still no luck.

Any ideas from anyone, otherwise we'll have to take it back.

Thanks.

[patriciabutty]

Hello

i have the same problem. Did you find a solution

Thanks

Patricia

[pewilso10 · Accepted solution]

Just got a Bloggie today and had the same issue but I've managed to resolve it. I ran a debug trace when the software crashed and it looked to be a conflict with Trusteer Rapport (anti-fraud software given to me by HSBC). I removed Rapport from my PC, rebooted and everything works fine now.

Regards,

Pete

[pewilso10]

Further to my previous post I've just been speaking to Trusteer support and they are analysing the log files from my PC to see if a fix is required to their software.

[chrisd124]

Hi Pete - I'd really appreciate it if you could tell me how to run a debug trace. I think I've been having similar issues to you with my Bloggie and I want to identify which program is conflicting on my system.

I havent had any success with Sony's support and the Bloggie is about to be put in the bin - i'm losing patience with it!!!

Really would appreciate your help.

Thanks

Chris

[hrlyrider1]

how did you run that Im computer illiterate can you tell me step by step much appreciate

[CzKaja]

Yes, it is to do with the Trusteer Rapport, just turning it off has done the trick.

[Nkeene22]

I just got a sony bloggie duo and installed the software. Everytime I go to play a video off my bloggie on the software, the "program stopped working" window pops up and I have to close the software. I can look at pictures and what not. Just not videos. Any ideas? I tired uninstalling and installing and I tired getting the software off the actual sony site but it did the same thing.