Android TV Amazon Instant Video won't load spinning circle

[mike.keats]

Have just purchased Sony KD55X9005CBU which is brilliant but Amazon Instant Video just doesn't open. All I get is a grey screen with a spinning white cricle.

Has anyone else had this issue?

[assim1]

i had the same issue, it does load eventually but is really slow and the picture quality for their 4k content is poor & i have a fibre optic broadband connection.

maybe restart your tv by holding the power button for 3 seconds.

[mike.keats]

Hi, it does work now after a good old reboot!

I agree with the 4k content on both Amazon and Netflix is nothing special and again I have a fibre connection too. I actually find Youtube 4K content much better

[assim1]

yeh i have both netflix & amazon instant & was very dissapointed after what people online were ranting & raving about picture quality

Not sure about you but i find blu ray's on this tv look amazing. Cant wait for ultra HD Blu ray's.

[mike.keats]

Yeah agree Ultra HD Blu Ray will be pretty good! Great TV just wish had Spotify and would be perfect 🙂

[assim1]

there will always be firmware updates so you never know the may include it in the future as they did a u-turn on including HDR later this year, which is really exciting.

out of interest what picture setting have you got set at the moment, i have been playing with mine for a few weeks to try to get best possible picture.

also do you have any light bleed on the corners of the screen?

[mike.keats]

I haven't any light bleed no, I am using mne on Vivid at the moment but that is only as thought would give it a try has been on standard which was fine