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Xperia Z2
Hello everyone, sorry to hear about this.
Does this occur when using a specific application or service, or can it appear even when the device is idle and then when it's unlocked, the message pops up?
I would recommend that the both of you start with restarting your devices in safe mode and see if this occurs when downloaded applications aren't loaded.
Let me know if that helps!
You can help me with the ui stopped working
You have not helped me at all I'll take it int the shop myself
Hi @Adele9123, sorry for the late reply.
Did you try the previous troubleshooting that I posted in this thread?
If you haven't done that, please do and let me know if that helps!
Quick settings is not drilling down on the main screen
Hi @MsA5, sorry to hear that.
Do I understand correctly that you aren't able to drag down the quick settings in your device? If that is the case, can you try and do the touch test found in the service menu?
You can access this test if you open up the Phone application and type in *#*#7378423#*#* > Service tests > Touch > Free drawing test. Can you "write" at the top of the display?
Let me know how it goes!