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Can´t turn off sync for Google Photos

SOLVED
anna55
Visitor

Can´t turn off sync for Google Photos

Hi,

My Z5 have an issue with Google photos since the 7.1.1. update.

I can not turning off backing my camera photos in Google Photos, even if I set Back Up n Sync like "off". Just  don´t want to syncs any photos I take with my camera.

I know there are different way for turning off back up -

Settings - Accounts n Sync - Google - and there might be a line "Sync Google Photos " - then Turn off.

But i didn t see any option for Google Photos in my phone options, where can I find this?

I also can´t uninstall or reinstall Google photos app, its built on.

Thank you in advance

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

@anna55

Google photos could display photos that are on your device, on your computer access Google photos and see if it has synced recent photos. 

View solution in original post

3 REPLIES 3
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Uliwooly
Expert

@anna55

Settings > apps > google > storage > clear app data 

anna55
Visitor

Thank you  for quick reply!

Unfortunately it doesn´t work for me...

I was trying all next steps  a few times:

- clean cache and data on both Google Photos  and Google Play App 

- deleting account form Google Photos, and reattach it

- restarting my phone

... and still have alll my new camera photos on GooglePhotosApp((

profile.country.GB.title
Uliwooly
Expert

@anna55

Google photos could display photos that are on your device, on your computer access Google photos and see if it has synced recent photos.