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XZ2 & Android 10 - 52.1.A.0.532
Just received Andoid upgrade to 10 52.1.A.0.532 - most of the functions seems to work without any hassel. What I recognized is, that the fingerprint reader is responding with a much bigger delay than before - seems to be a high lag time. Anybodey else with same xperience or any other issues?
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All the same problems
- fingerprint delay
- battery drain
- loading and/or graphic lag
- Connection issues with Wi-Fi and provider
And old notifications keep popping up especially from FB
Checking Google play services for update as suggested few comments ago didn't help was already at newest version
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So..... and given all the issues from 10 days ago (6th Jan 2020) vis the Andriod 10 update, I emailed Sony with my problems - not all of them - just the ones about the phone!
They got back to me today the 15th January 2020 to suggest a 'software repair' via Xperia companion'. I have done this today; a complete software installation again (of Android 10), only to find that my 'tethering error' remains. So, for me, the solution did not work!
I will wait for my XZ2 to complete all restoration of apps before I look at other issues. If you are going to try this make sure you backup all your personal data (or like I did, transfer it to my replacement phone - the Galaxy S8 for me, which all works rather well and frankly I will keep as my XZ2 replacement).
For those that have emailed or otherwise contacted Sony support; what suggestions/answers did you get?
Please post a reply..... I guess we are all somewhat frustrated since we (I at least) liked the XZ2 before the Android 10 update....
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Every got the "repair Software" answer
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Thanks a lot 👍
@2000Timo wrote:I have may have a solution.
1. Open the settings.
2. Click on the last button on the list. (Information about your device).
3. Click Android Version.
4. Click Google Play-Systemupdate.
The phone should restart after the update. Solved not everything but i can use my phone.(No lags)
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Sony support's advice to do a software repair appears to be a standard reply: it did not work for me!, all the XZ2 issues remain unresolved.
This appears to be a bit of a disaster for Sony; I am writing to their UK head offices; Sony Europe B.V. The Heights, Brooklands, Weybridge, Surrey, KT13 OXW, United Kingdom. CEO is Barend Ezechiels.
I will be writing by snail mail in the morning.
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I've got an answer - 'software repair' via Xperia companion. After my second apply they'd said that information about bugs was passed to software engineers 😎
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What a disaster for Sony.
No way I update my XZ2 to Android 10 until everything I fixed.
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Same answer to me: via Companion, Software Repair...
I'm not going to do it... Taking into account that for other users has not worked.
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Mám úplně stejný problém. Chce to upgrade!!!
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Emailed European Sony support and requested a downgrade; here is the reply;
".... we cant downgrade the Android version running on the device as we are awaiting the release of Android 10.1 to resolve the version 10.0 issues. Your understanding is highly appreciated." [15.01.20]
So we too wait......