My laptop has just updated itself to Windows 10 Creator.

On launching Play Memoris I immediately get a PMBVolumeWatch.exe System error window. Sub text says MSVCR100.dll was not found.

Microsoft have the following explanation pointing to the fact the Play Memories Home needs an update...

https://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_files/sony-playmemories-home...

I can't find how to escalate this through the Sony support website. Can anyone help?