YES SONY - Your customer support is worst and you will be out of market very soon if you continue this behaviour with customers.

You picked my laptop to repair overheating problem and gave me 5 days time line.

You are using 0870 number so people call on this expensive number and you make money through it.

When you send emails you use no-reply@ email addresses so we can't communicate with you via email as well.

There is no online website to check the laptop status and communicate with your team.

When i called for my laptop your rude customer support always said its under extensive test and we can't tell you when it will be ready. Even they never call me back to update me.

HOW LONG IT WILL TAKE TO TEST THE LAPTOP - 1 day or 10 days?

But don't worry i asked them to return it back to me bcoz i can't live without my laptop for more than 2 weeks.

It’s my mistake to buy Sony laptop and I will never repeat this mistake.

Angry customer: CASE NUMBER: 5408360‏

Message was edited by: mohsiniftikhar