WH-CH700N problem with recognize device.

[JeckyJack]

Hi everyone

I have problem with headphones WH-CH700N. After bluetooth connection with system (Windows 10) headphones is recognize as a "diffrente device". 

Could you tell me, what  have to do with that?

Model of laptop dell latitude e7440

[Win_88]

Does your smartphone still recognize the headphones as expected? If so, I'd suggest clearing the headphones from the Windows settings and try again.