Share your experience!
Hi all,
I bought a pair of the WF-1000x's knowing about the problems with the drop outs on the right earbud but thought I'd still give them a go as I could always returned them.
So they've arrived and I'm really happy with them apart from one annoying problem, I don't get the right earbud dropping out, both earbuds drop out for a few seconds and then I get a 'Ding Ding' in the left earbug and the sound returns, is that the same thing?
I've updated them to the latest firmware and have prioritised a stable connection over sound quality but it hasn't fixed the issue.
If I can't resolve it I'm going to have to return them which is a shame, but it happens quite regularly.
Hi Timberflake1983,
Welcome to the Sony Community.
Sorry to hear you're having issues with your WF-1000x Headphones.
We would recommend getting in touch with our Support team who will be happy to assist you further: Contact Support
Let us know how you get on.
Thanks,
Sean Mc