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WF-1000X 'Ding Ding' - ???

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Timberflake1983
New

WF-1000X 'Ding Ding' - ???

Hi all,

 

I bought a pair of the WF-1000x's knowing about the problems with the drop outs on the right earbud but thought I'd still give them a go as I could always returned them.

 

So they've arrived and I'm really happy with them apart from one annoying problem, I don't get the right earbud dropping out, both earbuds drop out for a few seconds and then I get a 'Ding Ding' in the left earbug and the sound returns, is that the same thing?

 

I've updated them to the latest firmware and have prioritised a stable connection over sound quality but it hasn't fixed the issue.

 

If I can't resolve it I'm going to have to return them which is a shame, but it happens quite regularly.

1 REPLY 1
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Sean_Mc
Moderator

Hi Timberflake1983,

 

Welcome to the Sony Community.

 

Sorry to hear you're having issues with your WF-1000x Headphones.

 

We would recommend getting in touch with our Support team who will be happy to assist you further: Contact Support

 

Let us know how you get on.

 

Thanks,

 

Sean Mc