Sony NW A55 no sound control when Bluetooth connected

[Cblake843]

When I connect Bluetooth to my portable speaker (W-King) the volume option is not present. I’ve tried all the settings/ protocols but I can’t change the volume. BTW minimum is too loud and even reducing volume before connecting Bluetooth is still too loud for me.

What’s going on?

[Peter_S.]

Hi,

Probably the speaker doesn't support volume control via BT or there's a communication issue between both devices.

I would check if both devices are running the latest firmware.

Cheers

Peter