Optical drive not recognised!

[747dragon]

Just purchased an S5XP. When trying to use DVD burning software (3) They all fail to recognise 'F' drive. Not very up on tech stuff.. Anyone have suggestions?

Thanks

[rich912]

Hi 747dragon and welcome to the forum.

Is Device Manager reporting any error messages for the drive?
Control Panel > System > Hardware > Device Manager > DVD/CD-ROM Drives.

[747dragon]

Thanks Rich
Done that & "This device is working properly" comes up!

Tried again to make a DVD. I can take data of a CD/DVD into the HDD, but when it comes to transfering this to a blank DVD, this is when I get message "Drive is not connected" or "No drive detected"

Otherwise it plays DVD,s & music CD,s fine!

Cheers.

Dragon

[rich912]

Hi Dragon,

Assuming that your notebook has the MATSHITA UJ832 fitted, there is a firmware update available at Vaio-Link. This claims to address issues regarding reading certain DVD-Discs so I am not sure that it will solve your problem.

You could try different brands of DVD media such as Sony or Memorex and also if you are using DVD +R try DVD –R or the other way around.

Btw, which burning software are you using?

[747dragon]

Hi
Thanks, I will try some other disks then. Software tried so far, Click to DVD, Roxio, and one other premium program, the name I forgot.

Thanks again
Dragon

[747dragon]

PS. Already loaded the firmware update...... no difference.

Dragon