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hard drive dead, os wiped clean , no RD or orignal software

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soundhouse1
Visitor

hard drive dead, os wiped clean , no RD or orignal software

Hi

my hard drive died on me and is totaly unusable , it also wiped my os of , i have no recovery discs or original software

i was advised to replace the hard drive which i did but there is absolutely no software on my laptop

what can i do

please help

Many Thanks

Soundhouse

1 ACCEPTED SOLUTION

Accepted Solutions
brrobin19
Explorer

Hi, your new hard disk will not be recognised until you use the disk management software on your computer to

     format the disc and give it the identification, ie C disk,depending on the size of the hard disc total size you can

  probably partition it to make at least another disk. The first thing you should do when getting a new computer is

  to make a recovery system image disc or discs plus a boot repair disc. These are essential to get all your progammes back and all your files. It is too late when the hard disk fails!

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3 REPLIES 3
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SJBowry
Visitor

The exact same has happened to me and i am not happy with the sony support. Going round in cicles now for 4 days. The new hard drive i installed is not reconised by the bios. I have an original copy of 7. What can i do.


SI

brrobin19
Explorer

Hi, your new hard disk will not be recognised until you use the disk management software on your computer to

     format the disc and give it the identification, ie C disk,depending on the size of the hard disc total size you can

  probably partition it to make at least another disk. The first thing you should do when getting a new computer is

  to make a recovery system image disc or discs plus a boot repair disc. These are essential to get all your progammes back and all your files. It is too late when the hard disk fails!

If you search for "digital River" on the internet you can download a copy of windows 7, you can then use your original product key to activate. Apparantly this site is approved by microsoft and it worked for me. the only downside is that you lose any pre installed software