STR-DN1080 Home Menu

[KV971213]

Dear Community,

Could anyone tell me if the Home Menu SHOULD be displayed every time i change my tv's input to hdmi arc ??

Is there a logic behind this or is it a bug that should be fixed ? Does every owner experience the same thing or is it relying on TV's brand ?

[guitarman60]

That's strange. I have a similar setup to yours but don't get the home menu. In fact it could be due to HDMI control. Is yours on or off?

Jeff Cooper

[KV971213]

HDMI control is on. If I close it the arc is not working 

[guitarman60]

I'm stumped. You could try checking your cables ensuring that they are in good condition and of top quality, beyond that, I'm out of ideas. Sorry i can't give you any further ideas but someone here should know.

Jeff

Jeff Cooper

[The_Black_Rose]

Hi KV971213,

You mentioned that you use the remote control of the TV, how about using the remote control of the amplifier itself? Also, have you tried disconnecting all of the devices and reconnecting them one by one to see if the issue is caused by a specific device?

Cheers,

The_Black_Rose

[KV971213]

Hi Black Rose, 

Just tested. Disconnect everything but no luck. Seems to be a problem between the tv and the receiver. Regarding your 2nd proposal, when switching input from the receiver, the tv remains in its input. So I have to switch tv's input also. And when I do, the home menu appears again! 

[The_Black_Rose]

Hi KV971213,

Could you tell me what's the model number of the connected TV?

Cheers,

The_Black_Rose

[KV971213]

Hi again Black Rose, 

It is connected to an oled B8 manufactured by LG. I am wondering also if it normal that the receiver wakes up when the arc channel is selected by using the remote of the TV. Does this always happen with other brands? 

[The_Black_Rose]

Hi KV971213,

It's not related to the brand I believe, just wanted to check if it's a Sony TV that we can try and change settings on, but, it isn't.

I will try passing this issue to Sony, as honestly, I don't think any further troubleshooting steps are needed.

Cheers,

The_Black_Rose

[sonyman1963]

try turning off e-ARC in amp menu

[KV971213]

I have switched it off. Only hdmi control is currently on. But it keeps to power on and switching to home menu