HT-XT2 Resetting on its own

[phoenix76x]

Hi, all I have a HT-XT2 which randomly resets itself every couple of weeks/months. I only really use it for audio from my TV and notice it when it is idle for 20 minutes or more due to it turning itself off. On set up this is an option I turn off.  I have to re do all my settings including wifi password.

I am on the latest software R2137 and power is never turned off to the unit.  Any ideas??

[Sean_Mc]

Hi there,

Welcome to the Sony Community.

I'm looking into this and will update the thread when I have an answer.

Best wishes,

Sean 

[Win_88]

Hi phoenix76x

I think you should have the sound bar inspected. If you live in the UK, you can find your nearest service centre using this link:

http://bit.ly/SONYASCUK

Win_88