Sony SRS-XB2 Bluetooth speaker

[Gill2402]

Hi, I have a SRS-XB2 Extra Bass bluetooth speaker, purchased Nov 2017.  The red charge light keeps flashing but the speaker will not charge.  Have tried whilst it's on, off and have re-set - any ideas?

[jumpsuit]

Hi @Gill2402 and welcome to the Community

If you have tried a reset then its probably best you give Support a call on

+44 (0) 2073652810

Here is some more info about the lights on the XB2

if you hadn't seen it.

Cheers