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I got a gift from a friends WF-1000XM4. I'm very disappointed with the earbud battery it dont last long it can be used for 1hour usage only im expected with good quality earbud for the price was paid.i try the troubleshooting spoke to the agent i did the troubleshooting still same issue. version 1.4 2. I have the earbud for at least 1year and nearly 3months old. I hope I get a replacement or repair. Sony i hope u fix the issue of the quality of earbud.
Hey, you can check the available operating time on your headphones from this link and check if it's working accordingly. I hope this helps.