Ultra hd colour 10 bit

[Irelands1953]

Hi 

can anyone help with this 

I have a Sony 2017 model 55XE9005 , connected to  my sky q box 

sky offered upgrade to 10 bit / ultra and I followed procedure on my Sony manual to update to 10 bit  and enhanced .this was confirmed by both sky q and my tv , so that worked 

however , sky advise that I need to try something else to achieve both audio and colour 

my tv is connected with quality HDMI cables to sky q 

Any ideas ?

[SkyNet404]

The only thing you can do from the TV is make sure that you're using a high-speed HDMI cable while setting the format to enhanced.
The rest is to be done from the Sky box itself.