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Hi
I am a user of Play Memories online which is soon to stop working, I have downloaded the tool to retrieve my photos etc but it has only downloaded some of the content not all
It only works once, so what should I do now ?
Is there another way of copying the photos
Thanks
Paul
Hey @Twinkletoes1
Are you referring to this tool? https://support.d-imaging.sony.co.jp/www/disoft/int/download/playmemories-home/arwrecoverytool/en/in...
If yes and it's not working properly, you can get in touch with the support of the website from here: https://www.sony.com/en/SonyInfo/Support/