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Headphone nearly caught fire when charging

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Amanpear
New

Headphone nearly caught fire when charging

My house could have burned down. The Sony charging cable has burnt right through whilst headphones charging on my bed. Tue house stunk of electrical burn. I know have a melted phone one side with charge cable burnt inside. What is Sony going to do about this.

1 REPLY 1
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jumpsuit
Expert

Hi @Amanpear  and welcome to the Community :slight_smile:

 

Unfortunately nobody from Sony works on this forum so you'll have to contact them yourself.

You could try contacting Support on Monday.

Here are the details, I would try phoning them first.

Do you have photos to help show what happened?