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Can't register my headphones WF- C500

profile.country.GB.title
Qnitus
New

Can't register my headphones WF- C500

Hi ,I cant register my WF - C500. 

I add screen from website.aa.jpg

4 REPLIES 4
profile.country.IT.title
Marino.Manolo
Genius

Hi, have you tried without the spaces (Tab) before and after the dash?

profile.country.GB.title
Qnitus
New

Yes.

profile.country.IT.title
Marino.Manolo
Genius

In Italy...

 

Screenshot_20230228-132640_Chrome Dev.jpg

profile.country.GB.title
Elodin
Moderator

Hi @Qnitus when entering the product details, type in WF-C500 and then click on it from the drop-down menu which is going to be WF-C500 WF-C500 Truly Wireless Headphones, when you do that an option to enter the serial number will appear beneath the product details. You can now enter the purchase details.
 

I hope this helps.