I have received an email offering me a free case for my touch edition. I ordered it and I have received the case for the pocket edition, so I can not use it.
I have called the support and they don't even know the differences between both editions, and they told me that is the same, later they told me that the offer was for the pocket only (was not true as in the email states that is for the touch).
What I can not understand is how a company like Sony is doing this things, it is better not to give anything. I usually was buying sony, but after this, no more. I have bough to my wife the kindle and works better, and 3g free on top.
Here is the the email:
Dear xxxx,
A free Christmas gift for our Reader™ owners*
*While stocks last
We’re giving our Reader Touch Edition™
owners a free case. Well it is Christmas.
There’s no catch. All you need to do to claim your
free gift is give us a call before we run out. We’ll
need the model number of your Reader™ and the
address you’d like us to send your gift to.
Call Sony now on 01379 649401
to claim your free gift