Join now - be part of our community!

Re: crash monitor

TerryB
Visitor

Re: crash monitor

My crashmonitor keeps closing at start up Xperia E4 can you help please?
21 REPLIES 21
profile.country.GB.title
Uliwooly
Expert

@TerryB

Does it happen while at safemode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

have you uninstall and/or disable any app and/or services?

SophiaW
Enthusiast

Hi TerryB, welcome to the community!

Boot the phone in safe mode like @Uliwooly suggested. If the problem doesn't persist in Safe Mode then power the phone off and on normally > go into Settings > Apps > Downloaded > Clear data for apps you have downloaded > delete any apps youd don't use/need any longer. 

If the problem does persist in Safe Mode I would advise running a software repair on your device using PC Companion:

Note: This process will delete all user data, to do a backup: 

1. Open PC Companion on a Windows computer.
2. When installed, start PC Companion on the computer.
3. Connect your phone to the computer using a USB cable.
4. Click Start under Backup & Restore.
5. Follow the on-screen instructions.
(Exactly what contents will be backed up may differ depending on phone model.
You can view detailed information about this as you follow the steps in the Backup & Restore wizard).



Running the software repair on PC Companion:
1. Install and open PC Companion then select Support Zone.
2. Phone Software Update.
3. Start.
4. Repair Phone
5. Continue
6. Accept data removal
7. Next
8. Wait for prepare
9. Select Phone
10. Follow the connection steps

Ay5
Visitor

When start up Xperia E4 show me a message written therein ( unfortunately crashmonitor has stopped)..can you help me please?
Russell3
Visitor

This also happens to me When i start up Xperia E4 it shows me a message written therein ( unfortunately crashmonitor has stopped)..can you help me please?
Fido_1y
Visitor

My phone has a problem with charging and monitor crash 

Minage23
Visitor

No puedo acceder a algunas aplicaciones se reinicia solo el teléfono y me envía un mensaje :

Com.sonyericsson.crashmonitor.

Alguien me puede ayudar por favor. 

Mai1
Visitor

Unfortunately, com.sonnyericsson.crashmonitor has stopped

Ezz11
Visitor

My crash monitor keeps closing at starts up my Facebook can you help me please? 

Ezz11
Visitor

My crash monitor keeps closing at starts up my Facebook,,, i changed my password and it makes the same problem again,,can you help me please?