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No notification sound for messages

SOLVED
BPMz
Visitor

No notification sound for messages

I have no message tone and im missing all my sms 

1 ACCEPTED SOLUTION

Accepted Solutions
Christofer
Champion

Hi @jonah1, sorry to hear this. Slightly_frowning_Face

Before troubleshooting further, could you verify that the notification sound for the Messaging app isn't set to "none"? You can see this in Messaging > [menu] (the three dots) > Settings > Notification sound. If this happens to be set to "none" you can select a sound for notifications here.

If a notification sound is already set for the app I recommend that you also test your phone in safe mode to see if this could be caused by a downloaded third party app. One way to test it would be to ask someone to send you an SMS when your device is in safe mode.

Let me know if this helped!

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2 REPLIES 2
Christofer
Champion

Hi @jonah1, sorry to hear this. Slightly_frowning_Face

Before troubleshooting further, could you verify that the notification sound for the Messaging app isn't set to "none"? You can see this in Messaging > [menu] (the three dots) > Settings > Notification sound. If this happens to be set to "none" you can select a sound for notifications here.

If a notification sound is already set for the app I recommend that you also test your phone in safe mode to see if this could be caused by a downloaded third party app. One way to test it would be to ask someone to send you an SMS when your device is in safe mode.

Let me know if this helped!

Werleeds
Visitor

Thanks it had set at low don't know how, you're a star 🌟