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Mobile signal shut off, no calls, no texts, dont recognize sim

yovdn
Visitor

Mobile signal shut off, no calls, no texts, dont recognize sim

I have a problem with my Xperia E4.

I had a phone in my pocket an suddenly it stopped recognized SIM. I have no signal no, i cant make phonecalls or write texts. It is shuted off somehow.
can u give me some advice what to do? is it system problem or I just accidentaly swich it off?
Thank ypu in advance.

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4 REPLIES 4
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Uliwooly
Expert

@yovdn

so the phone doesn't turn on at all? 

yovdn
Visitor


@uliwooly wrote:

@yovdn

so the phone doesn't turn on at all? 



 

The monile phone is turned on, wi-fi works, apps works, only phone signal don't.

icon.pngAnd SIM card works in other phones. there is just icon of crossed signal sticks. 
And I don't know what has happened or what I am supposed to do.

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MarlonUk1
Expert

@yovdn

have you tried to check your sim in other phone?

also try to check your network settings and network type

settings>network>mobile network>preferred network type

yovdn
Visitor

It works in other phone.