micro sd card

[Bananeflambée]

Hello the world, hope you guys are fine. 

So I'm using a E5 16go so you guessed that 16go is obviously not enough so I bought a micro sd card, a 32 go. 

Now what, I kept turning off and on my phone, putting the SD card in and out but it keeps refusing to recognize it. I swear to god I Put it right, but.... :'( 

Can you guys give me a hand ? 

[Jonas]

Hi @Bananeflambée, welcome to our forum and I'm sorry to hear about this.

If you still have your old SD card and you mount it in the device, does the device recognize this SD card? If the device do recognize it, please try with another SD card in your phone as the one you have purchased may be defect.

You can also connect the SD card to a computer if you have a card reader and try and reformat it and see if the device can recognize it.

Let me know how it goes!

[Nico33110]

I have the same problem with my sd card. I use it successfully since many month but suddenly, the Phone crashed and nothing. My E5 refuse detect my card. So I try format my card with my computer, nothing, then I try repare the E5 system with Xperia Companion and upgrade it but nothing. I switch my card in and out and my Phone refuse to detect. 

[Jonas]

Hi @Nico33110, very sorry to hear about this and I apologize for the late reply.

Do you have another SD card that you can try in the device, or if you can try the SD card in another device or a computer? This way we can see if the SD card is not working as it should or if there is something wrong with the device.

Let me know how it goes!