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E5633 ringtone not saved

Mfleet
Visitor

E5633 ringtone not saved

I usually switch my phone off at night and recently find the ringtone defaults back to none, requiring me to set it again each time I switch it back on again.

4 REPLIES 4
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Uliwooly
Expert

@Mfleet

I'm sorry to hear about the issue, are you using an MP3 as the ringtone? if you are, where is it stored (SD card or internal storage)? 

Mfleet
Visitor

No, I am using Classic phone from the list, I have tried others but still the same problem

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Uliwooly
Expert

@Mfleet

Does this only happen when you restart the phone?

Mfleet
Visitor

Correct