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E5 Problem with deleting conversations

JaroJWK
Visitor

E5 Problem with deleting conversations

For two days I have a new Xperia E5.
I noticed that the phone has a problem with the removal of calls (understood as the SMS thread).
Deleting individual SMSs is normal, while deleting a conversation that contains two or more SMS takes about two to five minutes.

Anyone knows the cause of this problem?

3 REPLIES 3
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Uliwooly
Expert

@JaroJWK

one thing I would try is to boot on safe mode for a few hours to test it

JaroJWK
Visitor

Thank you for your answer,
Unfortunately, I go into safe mode, the problem does not go away.
Maybe some other ideas?

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Uliwooly
Expert

@JaroJWK

Are you using the default messaging app?

you could try settings > apps > select the app > storage > clear data but it might delete all the conversations.