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Constant software crashing after software reinstallation.

Tepa
Visitor

Constant software crashing after software reinstallation.

Hello.

My Xperia E3 is like 1,5 years old. My software crashed first time like 2 months ago. After software repair, it worked for 2 months, then it started to crash apps again, and complete software crashed after it. I have reinstalled it many times in last 10 days, it crashed in next 24 hours every time. I thought it could be virus on SD card, so I used it without SD card after repair and it crashed again. I didn't download any suspicious apps, just Facebook, Messenger, Viber and Instagram and it didn't help. Yesterday I did last software repair, and it worked well yesterday, but when I woke up, I saw it starting up without success. When it comes to blue screen, it stops, and restarts again. I tried software repair today and when it comes to end, I get this message: Error code: UEUpdateFailed
CompanionUE 3830. Do you have any idea what could be problem? I don't think it's virus on my SD or something like that, cause I tried to use it without it.. Could it be some hardware problem that causes software crash? Simptoms are same before every crash: some apps start to crash, and then it turns off after some time, and can't turn on. Please help!

Best regards.

15 REPLIES 15
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Uliwooly
Expert

@Tepa

What about if you don't install those apps for few hours or a day?

mayank2
Visitor

i've rooted my xperia E3 dual ages ago,,after root device worked perfectly for 3 months and then one day, software crashed and then i gave my cell to service center,, they flashed my cell and then my device was working fine t.then after 3 days my device crashed again, and from that my device keep crshing again and again, i hate to take this device to service center twice in weeek for flash,, ive tried each and eveything like using with sim,memory card and apps for 3 days but still it crashes, im really fed up, please someone tell me the solution

Tepa
Visitor

I tried to use it without any app updates or new apps installed and it worked fine.. I suppose it couldn't support updated apps, maybe they're doing it on purpose to make us get new phones.. So I got new one, couldn't lose my mind about it every three days..
mayank2
Visitor

Please anyone will help me and tell me the solution, ? I'm really tired of flashing my cellphone everyday
profile.country.GB.title
Uliwooly
Expert

@mayank2

time to stop by your Local support

Ajay1512
Visitor

My Xperia E3 is like 1,5 years old. My software crashed first time like 2 months ago. After software repair, it worked for 2 months, then it started to crash apps again, and complete software crashed after it. I have reinstalled it many times in last 10 days, it crashed in next 24 hours every time. I thought it could be virus on SD card, so I used it without SD card after repair and it crashed again. I didn't download any suspicious apps, just Facebook, Messenger, Viber and Instagram and it didn't help. Yesterday I did last software repair, and it worked well yesterday, but when I woke up, I saw it starting up without success. When it comes to blue screen, it stops, and restarts again. I tried software repair today and when it comes to end, I get this message: Error code: UEUpdateFailed
CompanionUE 3830. Do you have any idea what could be problem? I don't think it's virus on my SD or something like that, cause I tried to use it without it.. Could it be some hardware problem that causes software crash? Simptoms are same before every crash: some apps start to crash, and then it turns off after some time, and can't turn on. Please help!