Sony trv 59e using arcsoft and show biz software audio issue

[tippermike]

Hi there. I have an old Sony trv59e which has now been re-born. I recently purchased a usb arcsoft package that connects the camera to pc via the s-video to usb lead which also has 3 other coloured leads red, yellow and white which are not used at the moment. Essentially I can capture video but I cannot capture any audio. I have tried an audio jack from either the front or back of the camera into the pc but this fails to register and I still don’t get any audio. I am probably doing something stupid or have the incorrect lead but I am hoping someone has some advice or experience so that I can capture both video and audio. 

[Pascale_F]

Hi tippermike, 

Welcome to the community. It's best to have a chat with Sony Support about the audio functionality of your CCD-TRV59E. 

Thanks,

Pascale_F