HDR-CX450 and playmemories

[bighammerfan1966]

I cant seem to connect my camera to my phone. It just keeps disconnecting and wont send videos to the phone.  Any ideas ?

[IamNic]

Hi there,

does the app give you any pop-up message on why the camera disconnects?

- Nic

[bighammerfan1966]

No nothing but it happens with my ipad and iphone

[IamNic]

Did this issue arise recently, or has it been the case since you own the camcorder?

The only cause I can think of would be, that your iOS devices see, that the cameras hotspot does not offer internet-connection and immediately disconnect from the camera to get back to your home WiFi which offers internet connection.

[bighammerfan1966]

I have only just bought the camcorder so its happened from the start

[bighammerfan1966]

Hi. I have now managed to send files to my phone and iPad. The only problem is each time I do it i have to go through all the 'scan QR' stage and go to settings and select camera etc. Can it not be set up to connect automatically ? Also I have to install profile but it always says profile not signed . Where would I sign and would that help ?  It seems very long winded 

[IamNic]

The QR-Code should just need to be scanned once as initial handshake, after that the App should connect to the camera automatically.

I made the following video for the Sony Action Cams, yet the process should be similar for your camcorder:

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bighammerfan1966 schrieb:

Also I have to install profile but it always says profile not signed . 

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What do you mean by that?

Would you mind uploading a screenshot of your phones screen with the message the app gives you?

You can upload images directly to a reply on the forums here by clicking the "image" icon in the upper bar of the "compose message"-window.

- Nic

[bighammerfan1966]

[bighammerfan1966]

Meant to say, as soon as I turn my wifi off on my phone and it disconnects from the camera, it disappears from my list of wifi devices and thats when I have to scan the QR code etc.

[bighammerfan1966]

I think I have sorted it. I will let you know later

Alan