Camcorders not recognised in Windows 7

[yogapa]

I have recently had to re-load Windows 7 and now neither of my camcorders is recognised.  One is a PC120E and the other a Z1E.  Any suggestions?

[Blencogo · Accepted solution]

I presume you are using an iLink cable?

Sony only say your cameras are compatible with Windows 7 if it was preinstalled at the factory - I'm not sure why but this may be your problem.

http://support.sony-europe.com/dime/compatibility/cam/win7/cam_win7.aspx?site=odw_en_GB&m=DCR-PC120E