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X900E startup issue

profile.country.CA.title
Justinw8383
New

X900E startup issue

Starting about 5 months ago the TV would randomly start as shown in the video, seems like an OS reboot. I've done a full factory reset and am fully updated. Nothing seems to fix it. The tv is about a 15 months old (from time of purchase).

 

Has anyone had this issue and have a fix? Sony customer service has been pretty useless.

 

https://youtu.be/TtZLf8mrMMY 

Uploaded by Justin White on 2020-03-19.
1 REPLY 1
profile.country.IT.title
rooobb
Expert

Spoiler
 

If you don't unplug it from power,  you reset it and didn't install any strange app (like I.e. a vpn) than you may have some problem with the motherboard check it better with sony support (if you still have warranty) and beware that this site is the uk one not and American