Discolouration x94j

[D-Law81]

Hi I have the XR65X94J since May and have been noticing a discolouration / lines in the screen.. Should I let the retailer know..? Or is there a fix.. In pic look around  mid, bottom pic is best. 

 

 

[IamNic]

Hello @D-Law81,

I think the effect is called "banding" and is normal to a certain extend for LC-Displays.

You can check with the retailer/Sony, but to me it looks within specifications.

- Nic

[D-Law81]

OK. I could ring currys and see what they say. And I will also keep an eye on it... Thanks will keep you informed. 😊 

[D-Law81]

I heard the team dirty screen... Will just see how it goes, if gets any worse will contact retailers. 

[HannahEd01]

Hey D-Law81, that's banding, but I never saw it on 2021 TVs, try the usual, SW update, FR reset, etc.. If that didn't work try the retails or Sony. But I believe you passed the 30 days, so Sony.

[D-Law81]

Thanks, may let sony Eagles team know.. will also wait for the next update the next update date should be the VRR update.. 😊 

[HannahEd01]

Hey D-Law81, let us know what happens 😇