Join now - be part of our community!

Bravia 4K tv not compatible with ee tv

Bravia 4K tv not compatible with ee tv

 I got my Bravia kd55xe8596 in May. I have an ee tv box so that I can record programmes and forward wind adverts which I can’t do with you tv. The issue is when the ee box goes into standby overnight the picture goes poor (v bright , orangey and poor contrast). If I pull power cable and put back in i picture is fine. I have had replacement ee box that has same issue. I have tried different wire and hdmi inputs they are not the problem. My PS4 works fine. When I get the bad picture if I plug it into a different tv the picture is ok. Sony support said it could be ee box incompatible. Ee have said nothing wrong with ee box as worked fine on other tvs. I was wondering if anyone has had same issue or has solution?

1 REPLY 1
Anonymous
Not applicable

Hi there,

 

Have you updated to the latest firmware on all the products? If so, it might be best to contact support again.

 

Let us know how you get on, and welcome to the community. :slight_smile:

 

Best wishes,

M