Android TV (KDL-55W755C) Guide doubles lines and allows movement only up direction

[PKoukal]

While choosing Guide, it at once started to show strange design - doubles lines and allows movement only up direction.

[Sean_Mc]

Hi there,

Have you tried a reset on the TV, which should resolve the issue?   You can see more details on how to perform this here.

Let me know how you get on?

Best wishes,

Sean Mc