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WH-1000XM3 says that it’s 100% charged but then dies a few seconds later

WH-1000XM3 says that it’s 100% charged but then dies a few seconds later

My headphones ran out of battery for the first time yesterday. I turned them back on and checked the battery, the headphones said they were fully charged before turning off again. I checked the app and they also said that the headphones were 100% charged - which I found strange as I have not charged them since I had purchased them. Is this a common issue? And is there a fix for this? 

1 REPLY 1
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IamNic
Expert

Hello @Stuartdark,

 

have you tried resetting/initializing the headphones?

 

- Nic