Sony WH-1000XM3 - v4.1.1 firmware failure?

[GapsOfTheGod]

Having updated my 1000xm3's over the wekeend, there seems to be an introduction of hiss and a background noise of what sounds like distant traffic (even though I can hear nothing at all without the headphones on) when using Active Noise Cancellation, which was previously stellar. The potency of the noise cancelling is noticeably weaker since updating (I'd estimate around 40% less). Familiar auditory environments which were previously rendered almost entirely silent are now notedly audible. I've checked that the noise cancelling slider is left-most, and indeed it is.

I'm also disappointed to find I can't ask Alexa to play music from Spotify, and I press the button and just say "Play Metallica", it responds with "Shuffling music by Metallica on Amazon Music", yet nothing plays at all.

This update is very much a downgrade as it stands.

[Lasse_K]

I don't think Sean Mc had have time to fully understand the issues we have
gone through.

@Sean_Mc

Most of us here come to this forum as a last resort after trying everything
possible. See it as an act of desparation

Regards,
Lasse

[Ninyu4]

Keep in mind, @Sean_Mc may be a bot. Lots of automated responses nowadays.
But yes, the suggestion is obsolete.

[schristall]

Tisk tisk Sony moderators ... Censoring / deleting posts.

Instead you could acknowledge that there is an issue, that you working on it, and an ETA. You know ... like a real grown up company would do.

[Lasse_K]

Are things getting deleted? A shame.

/L

[mrlemur]

This has already been done, someone posted the script on reddit to downgrade to 2.0.0.

[Ninyu4]

> iOS is so closed so i doubt I can do anything there. I'm going to try to
downgrade to 2.0 on an Android as soon as I can.

So firmware update is, for the average consumer, handset exclusively. No
way to use a computer; for now.
I am not sure you can downgrade with an Android device for you'd still need
the official Sony headphones app. But there is no way to select a firmware
file within the app. Only if you connect to the internet and a new firmware
is available you can proceed to an update. Thus one would have to alter the
app so as to actually select a firmware update file, I'd say.
Certainly there are programmers out there that could do so. But it probably
would cost and be illegal in terms of Sony policies. It's [the app] their
property etc.

[schristall]

Let's see how long the post immediately after your survives 

[schristall]

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@mrlemur wrote:

This has already been done, someone posted the script on reddit to downgrade to 2.0.0.

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Did it. It worked.

[bmgoau]

Looks good. Trying tomorrow!

[GapsOfTheGod]

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@schristall wrote:

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@mrlemur wrote:

This has already been done, someone posted the script on reddit to downgrade to 2.0.0.

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Did it. It worked.

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Any chance of a hint which subreddit please?