Vaio care run time error - please help!

[Senshuri]

Hi!

Looking forward to join this community!

But I have a serious problem, when I am clicking on Vaio care from gate, i get the error message:

"Vaio care has experienced an error, please restart application"

And reason i must go from vaio gate, i search the pc for vaio care and vaio recovery tool, but its gone from pc. dunno what happend but i get this error everytime.

I have tried to download the vaio care from sony download support site, but when i open it only the windows message that ask for allowence of install program, then nothing happends!

I cant update nothing, since I can not log in to vaio care becuase of the error message.

Maybe Norton 360 is the problem?

Please help me

Gregory

Message was edited by: Senshuri

[pahnien]

I have the same problem as well.

[simbaron2]

when you run the installer try running as an administrator by right clicking and selecting it in the default account.

[tov888]

I am experiencing the same problem.  I've spent hours on the sony website trying to find out how to reload vaio care - but to no avail.

I am not using Norton 360 so it seems this is not the problem.

Can anyone else help?

Pat