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SVE14A2C5E win8 sound stream problem

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SVE14A2C5E
Nuovo

SVE14A2C5E win8 sound stream problem

Problem when watching videos. at random points during videos and when listening music, either online or DVD, the sound would stick and and flicker then go into almost like a super slow for a few seconds, then goes normal (it's very annoying), PC is nothing doing at this moment, that problem even not happened on my OLD pc, but on this one  - persists, and not only on my laptop, my friend got a different model from VAIO got the same problem, and still can't find a solution... tried to search around the internet, a lot of people got this.  Have contacted support, have done all the tries and advices... nothing helps, could someone help to release problem ?

5 RISPOSTE 5
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rich912
Collaboratore

Hi SEV14A2C5E,


Assuming that both models have McAfee Security installed try removing this completely. Follow the guidance in the following link – then install a more reliable security suite.


http://service.mcafee.com/FAQDocument.aspx?id=TS101331


Rich



Go n-éirí an bóthar leat
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SVE14A2C5E
Nuovo

Thanks Rich for the advice :grin:

1-st time I've tried to uninstall this stuff, my PC lost internet connection, so I've done a full system restore.

Then I think I've done a big mistake, I just bought this stuff (mcafee)... I was thinking about this, I'll try to remove that, thanks.

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SVE14A2C5E
Nuovo

No changes :

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rich912
Collaboratore

Hi SVE14A2C5E,


I notice that there is an updated audio driver for your model. If you have not already installed this it is worth trying.


http://www.sony.co.uk/support/en/product/SVE14A2C5E/downloads/EP0000284057_8230


Rich



Go n-éirí an bóthar leat
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SVE14A2C5E
Nuovo

Hi Rich,

It didn't help, I just done full reset to my laptop, for now it's quiet, but haven't done any update :

Message was edited by: SVE14A2C5E

Message was edited by: SVE14A2C5E