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Assistance

MMiranda
Visitor

Assistance

1 - when you call sony assistance, almost the 1rst question is:

if you own your vaio for mor then ONE YEAR, you should get your credit card.

2 - When you buy a sony laptop, they tell you that the warranty is good for two years.

3 - I donn't think that, within the European Union, (you obviously don't live in the EU) that would not be acceptable, and i contacted a jurist to do whatever can be done in this matter. There are at least national laws to be respected...

4 - I also had a sony camera, 7,2 megapixel, wich I gave away immediatli after that phone call...

5 - I don't know if you are a Sony employee...but when people have problems to signal, it's not just a joke.

11 REPLIES 11
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tonybeard
Explorer

Well slap me on the head and call me baldy....I've really been put in my place with that one....I will give up the fire water right away just as soon as you explain why Vaio Link won't repair your keys under warranty. :wink:

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kee-lo_
Member

Tell them you are Portuguese and that it was purchased in Portugal, and the law states you have a two year warranty so they can shut up about CCs