I am trying to obtain a hard copy manual for the SONY KDL-32W705B without any success. SONY UK have not been helpful at all and I was wondering if there were any other sources I should look at. SONY do provide a lengthy reference guide but this is near enough useless. Any assistance would be apprecicated.
Unfortunately you cannot obtain a hardcopy of the manual. Sony provide some manuals in PDF, and the main one in a web-based format. You could convert that web-based iManual to a PDF and print the whole lot, or relevant sections as a work-around.
I have just bought this TV and see no reason why I should go to the trouble of converting a file to PDF to get the manual. If I bought a Panasonic TV a manual I would have been provided with a manual without question.
If SONY can provide a hard copy (200 page) reference guide there is no reason why they can provide a hard copy of the I-Manual. Plus the fact I do not have a printer to print off the Manual.
I am sure I am not the only consumer with this issue and SONY need to take this matter more seriously.
I agree with you on that. I was only suggesting a work-around thats all. However you might be best to contact Sony directly : HERE - to get a direct response on why they do not provide a hard-copy manual.
The reason (which is false) is on enviromental grounds....so why do they provide a 200 page printed Reference Guide with the TV? I am afraid there argument just does not stand up and they should provide a hard copy of the I-Manual to those customers that request it.
This is an ongoing issue with SONY UK and it appears they will not listen to customer requests and in most cases just ignore the matter.
I understand that the reference guide also serves approx 20 languages? The iManual is approx 180pages, if you times that by 20 languages you get 3,600 pages. That would be a lot of paper.
Anyhow, as this is a Community Forum, you would need to contact Sony directly, to address your complaint.
As I have previously stated SONY have been most unhelpful...and this is NOT a new issue. There are other posts that relate to the same problem of not having access to printed manuals....and talking to SONY is like hitting your head against a brick wall.
Hence why I posted here in order that someone may know how I could get a hard copy of the I-Manaul.
So few people use or need the manual these days, especially for simple bits of kit like Tv's which all operate in pretty much the same way and as noted they are all available online for free as .pdf's it really isn't as big an issue as you are making out.
As far as I am aware the i-Manual is NOT available in PDF format as you suggest. It would be very simple for SONY UK to provide a manual in at least a printable format. I question why Panasonic provide proper TV manuals if they are so unnecessary.
