Completely CONFUSED by my new Bravia's lack of 'SMART'ness

[leighhowells]

Just got the Bravia KDL42W654.   All very shiny and nice.

However... where are all the Smart TV apps?   I'm in the UK and I have Netflix, youtube.... aaaand a ton of guff that I have no interest in.  Where's Lovefilm?  Where's BBC iPlayer????   iPlayer must be the bare minimum, surely?  Yet, it's nowhere to be found, nor can I find any information on how to get it.

I've done a factory reset a few times... installed latest firmware, but nothing!   

Any ideas?  I must be missing something simple and obvious, right?  Any info very appreciated.

[Anonymous]

Hi there

Try the following:

1. Turn TV OFF
2. Reboot your ISP's router
3. Turn TV On again
4. Perform a Refresh Internet Content - [HOME] > Settings > Network

Cheers