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Sony HT-XT3 no longer connecting to WiFi
Hi folks,
I've had my HT-XT3 for several years with no problems but recently connections to it from Spotify have been patchy at best. I found a full reset seemed to clear the problem temporarily but after the last full reset the behaviour has changed and I wonder if anyone can help.
When I started up I went through the set up phase of selecting country and power saving option and then go for easy wireless setup. The HT-XT3 can see my router but on entering my password it just hangs for 30 seconds before resetting back to the set up phase.
If I opt not to complete the WiFi configuration everything works as usual but if I try and subsequently connect to WiFi the same thing happens. As an aside, it's the same behaviour with WPS connection, it detects the router and hangs before resetting.
Finally, every 4 or 5 times I start the device it is back at the reset screen with the select language message which has never happened before.
Any help gratefully received.
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Hi there,
Welcome to the Sony Community.
Can you check that your Soundbar has the latest firmware version.
Best wishes,
Sean
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Hi Sean,
The soundbar is currently on M28.R.0476 which I think is the latest version.
Many thanks, Oli
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Hi Oli,
It would be best to speak with the support team for further help with this here.
Best wishes,
Sean