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I have had a ebook reader PRS-505 for a couple of years with no problems. I had to change computers last week and am back on my original one but I have downloaded 4 ebooks from WHSmiths website and I now get an error message saying
Error getting license
License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER
I obviously have done something wrong but I am not sure how to fix it.
Please help
Solved! Go to Solution.
Hi fraball34,
welcome to Questions & Answers..:smileyhappy:
I think the problem is caused because you've changed computers..:smileyconfused:
Try this -
First delete the 4 books from your Reader..
Then de-authorize the Reader.
Disconnect your reader from the PC and reconnect.
Authorise your reader.
Then download the books again..
Hi fraball34,
welcome to Questions & Answers..:smileyhappy:
I think the problem is caused because you've changed computers..:smileyconfused:
Try this -
First delete the 4 books from your Reader..
Then de-authorize the Reader.
Disconnect your reader from the PC and reconnect.
Authorise your reader.
Then download the books again..