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Xperia E4 bootlooping

obsidianwings
Visitor

Xperia E4 bootlooping

Trying to fix my Dads phone for him. It is bootlooping and now has gone completely flat. I want to try repair it using sony companion, however it won't charge.

The red led comes on when I plug it in but then it starts repeatedly vibrating and looping between the sony xperia screen and the red battery logo so doesn't charge.

If I hold down the off button with a pen it stops it, but only while I am holding it down.

Any thoughts?

1 REPLY 1
jinxycat
Visitor

your phone's battery needs to be replaced. i also had the same problem with my E4 and replacing the battery at my local service did the trick